What makes for a good agentic process?
Agents do their best work where the inputs a job needs are defined and within reach — whether that’s information already sitting in your inbox, your CRM, your spreadsheets and your documents, or information an agent can go out and gather through web research. Either way, the job is collecting it, checking it and turning it into something with a defined shape: a report, an updated record, a draft that follows your template. Work like that has three properties agents thrive on. You can name the inputs. The output has a format you can describe. And it repeats, so every correction you make keeps paying off.
A useful test: if you could describe the job to a new hire in a page — where to look, what to produce, what good looks like — an agent can hold it, and that page becomes its job description. Work that resists the page (judgement calls without criteria, delicate relationships, genuinely novel situations) should stay with people. The best agentic processes keep those two kinds of work separate: the agent aggregates, drafts and prepares; you decide. We’ve written more on where agents work best on the blog.
Example agents from teams we run
Every business gets agents shaped to its own work — the five below are examples from teams we operate, to show the range. Click around them.